Boundaries the AI cannot cross: human approval, audit logs and reversals
Foodline AI can't post money or stock without a named person approving it. The gate is structural, not a setting. Every AI tool call and human decision goes to an immutable audit log, corrections are linked reversals, margin data is role-scoped, and every sub-processor holding customer data is SOC 2 Type II attested; Foodline AI's own SOC 2 examination is the next milestone.
Autonomy is only worth having if you can prove what it did. Every action is attributable, reversible and logged, and the ones that matter never happen without a person.
Foodline AI never posts money or stock without approval
A routine can draft a purchase order or a promotion. A human being approves it. There is no configuration that removes this gate for financial or inventory movement.
Every action is attributable
Each tool call the AI makes, and each human decision that followed it, is written to an immutable audit log: who, what, when, and which records were touched.
Drafts stay editable until confirmed
Nothing hardens behind your back. A draft is a draft, fully editable, until a person with the right role confirms the workflow.
Corrections are reversals, never deletions
Posted invoices and inventory movements are immutable. A correction creates a linked reversal, so the chain always reconciles and nothing disappears.
Margin data is role-scoped
Cost and gross profit are hidden from roles without clearance. A driver, a selector and a buyer each see a different Foodline AI.
AI usage is metered and shown
Tokens consumed, runs completed, and cost attributed, all visible in the product. No opaque credits, no surprise at renewal.
Security handled by people who do only that.
Identity, sessions, SSO and MFA run on WorkOS. We do not roll our own authentication. Data is encrypted in transit and at rest. Access is role-scoped, so a driver's login cannot see gross margin and a buyer cannot see payroll.
Foodline AI is built and operated from Atlanta, Georgia. Your implementation team is in your time zone, and when your dock calls at 5 AM Eastern, someone answers.
Metered, scoped and visible.
AI usage is measured and shown to you: tokens consumed, runs completed, cost attributed. No opaque "AI credits", no surprise invoice at renewal.
The Copilot uses role-scoped tools only. It cannot reach a record your login cannot reach, and every tool call it makes is written to the audit log alongside the human who approved the outcome.
Enterprise-grade security, compliance & control
We build and operate Foodline AI from Atlanta, Georgia. The same city as the distributors we serve, in the same time zone as your dock.
Authentication and session security are handled by WorkOS, with role-scoped permissions, SSO and enforced MFA. Every tool result and human decision is written to an immutable audit log.
Posted invoices and inventory movements can never be silently edited. Corrections happen as linked reversals, so the chain always reconciles.
Frequently asked questions
Can Foodline AI's AI post transactions on its own?
No. A routine can draft a purchase order, but a person sends it. There is no configuration that removes this gate for financial or inventory movement.
What does the Foodline AI audit log record?
Every tool call the AI makes and every human decision that followed it: who, what, when and which records were touched. The log is immutable.
How are mistakes corrected in Foodline AI?
With linked reversals, never deletions. Posted invoices and inventory movements cannot be edited, so a correction creates a reversal on the record and the chain always reconciles.
Who can see cost and margin in Foodline AI?
Only roles with clearance. Cost and gross profit are hidden from other roles, so a driver, a selector and a buyer each see a different view, and the Copilot cannot reach a record the user's own login cannot reach.
How is AI usage shown to customers?
It is metered and visible in the product: tokens consumed, runs completed and cost attributed. There are no opaque AI credits and no surprise at renewal.